Privacy Policy

Last Updated: January 2024

MAZARD'S PRESSURE CLEANING LLC ("we," "us," "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Request a quote or information about our services
• Fill out a contact form on our website
• Communicate with us via email or phone
• Opt in to receive marketing communications

This information may include:

• Name and contact information (email address, phone number, mailing address)
• Property information and service details
• Payment and billing information
• Any other information you choose to provide

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies installed on your device. We may also collect information about your browsing activities on our site.

How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our services
• Process your service requests and transactions
• Communicate with you about our services
• Send you marketing and promotional communications (with your consent)
• Improve and optimize our website and services
• Respond to your inquiries and provide customer support
• Comply with legal obligations

SMS & Text Message Communications

If you opt in to receive text messages from MAZARD'S PRESSURE CLEANING LLC, the following terms apply:

Consent and Opt-In

By providing your mobile phone number and checking the SMS opt-in box on our contact form, you expressly consent to receive recurring marketing and promotional SMS/MMS messages from MAZARD'S PRESSURE CLEANING LLC, including offers, updates, and information about our pressure washing services, sent using an automated telephone dialing system (ATDS).

Message Frequency

Message frequency varies depending on your interaction with us. You may receive up to 4 messages per month.

Message and Data Rates

Message and data rates may apply based on your mobile carrier's plan. Please contact your mobile carrier for details about your messaging plan.

Opt-Out Instructions

You can opt out of receiving text messages at any time by replying STOP to any message you receive from us. After you opt out, you will receive one final confirmation message.

Help Instructions

For assistance or questions about our text messaging program, reply HELP to any message or contact us at nadege@mazardspressurecleaning.com.

Not a Condition of Purchase

Consent to receive marketing text messages is NOT a condition of purchasing any goods or services from MAZARD'S PRESSURE CLEANING LLC.

Mobile Information Sharing

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, email delivery, and website hosting.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access and receive a copy of your personal information
• The right to request correction of inaccurate information
• The right to request deletion of your information
• The right to object to or restrict processing of your information
• The right to opt out of marketing communications

To exercise these rights, please contact us at nadege@mazardspressurecleaning.com.

Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to collect information about your browsing activities. You can control cookies through your browser settings, but disabling cookies may affect your ability to use certain features of our website.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our website with a revised "Last Updated" date.

Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us:

MAZARD'S PRESSURE CLEANING LLC
403 LAKE EVELYN DRIVE
Royal Palm Beach, FL 33411
Email: nadege@mazardspressurecleaning.com